As the pharmacy profession continues to evolve, the role of Accredited Checking Technicians (ACTs) is becoming increasingly vital. Anne Ausden, the Deputy
Manager of Jephsons Pharmacy, embodies this shift.

With over 18 months in her current role, Anne oversees the pharmacy’s daily operations, optimises medication use, and ensures high-quality patient care. Her work
extends beyond the dispensary, offering blood tests, blood pressure monitoring, flu vaccines, and health education sessions.

Anne, a 2023 Pharmacy Business Awards winner, shares her insights on the expanding role of ACTs with Pharmacy Business reporter Rudra Mulmule, particularly in
light of recent legislative changes that allow pharmacy technicians to now administer medicines under a Patient Group Direction (PGD) and with the introduction
of the Accuracy Checking Pharmacy Technician (ACPT) programme.