Formal vs Informal Communication in the Workplace: Unveiling Differences

What is Formal Communication? Formal communication is the official information exchange amongst two or more individuals within the same organization while corresponding to the set policies and through authorized routes. In the workplace, formal communication conveys information and discusses subjects in a planned and ordered way, encouraging professionalism. It usually requires speaking more formally and using words and ideas unique to the topic. What is Informal Communication? In contrast to formal communication, informal communication doesn’t bound to any organizational standards and flows as per the situation, which can often lead to miscommunication or over-communication. This kind of communication usually happens between friends and family, exchanging information or opinions casually. Difference between Formal and Informal Communication Formal Communication A set of principles is followed A secret can be maintained, adhering to professionalism Written communication is predominantly used It can be time-consuming Informal Communication There are no rules Secret can be spurred in the heat of the moment It is more of oral communication It is prompt and quick