PolyAI Announces Strategic Collaboration with AWS

PolyAI, a scaling leader in customer-led conversational AI solutions, announces a Strategic Collaboration Agreement with Amazon Web Services (AWS) as its preferred cloud provider, leveraging Amazon SageMaker and Amazon Bedrock to accelerate the adoption of generative voice AI capabilities within the enterprise contact center.
This strategic collaboration further reinforces PolyAI’s depth and breadth of expertise deploying large language models (LLMs) and generative AI into production at enterprise scale, building upon client wins and successes which have already earned PolyAI specialized designations such as the Travel & Hospitality and Conversational AI competencies within the AWS Partner Network.
Next-Generation Conversational AI: Powered by AWS and Engineered for Enterprise
Building incredibly lifelike and capable voice assistants demands expertise across various technology domains. This collaboration empowers PolyAI to leverage the breadth of AWS in several key ways:

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