Magento 2 Multi-Vendor Question Answer extension offers an efficient way to improve customer engagement by providing email notifications to users. When a question is asked or answered on the product page, the system automatically notifies the relevant parties through email, ensuring that users stay informed about new interactions. This feature helps build trust and improve the communication between vendors and customers. If you want to create a specific area for frequently asked questions then you can use Magento 2 FAQ Extension.