Social responsibility shifts into pole position in ESG

The rising focus on the “Social” component of Environmental, Social, and Governance (ESG) is prompting UK pharmacies, particularly independent pharmacies,
to take a more active role in social responsibility. Beyond just meeting regulatory requirements, pharmacies can strengthen their communities while building trust
and supporting business growth by aligning their practices with social initiatives.

The importance of social responsibility in ESG
Research shows 77% of consumers are motivated to purchase from companies committed to making the world a better place, while 73% of investors state that efforts to
improve the environment and society contribute to their investment decisions. As customers, employees and investors increasingly expect businesses to contribute
positively to society, the “Social” aspect of ESG is gaining importance. In healthcare, trust, accessibility, and community engagement are essential, giving
pharmacies a unique opportunity to lead by prioritising social responsibility. By aligning with community needs and values, pharmacies can positively influence
local health outcomes, while strengthening their reputation as trusted healthcare providers.