You\'re constantly searching for that perfect employee who can handle everything. But what happens when your best employee gets sick or quits? Without systems, their knowledge walks out the door. The real difference between struggling and successful businesses: systems that make ordinary people deliver extraordinary results. When you systemise, customers get a consistent experience, the team feels confident, you focus on growth (not firefighting), business survives employee turnover (anyone can step in). With systems, business becomes scalable, sellable, manageable, and sustainable. Without systems, success depends on finding superhuman employees wan unsustainable strategy.