Sit at a front desk for a single morning, and you\'ll see the problem up close. Someone\'s signing a register with a pen that barely works, another person\'s waiting while the receptionist calls upstairs to confirm an appointment, and a courier\'s just standing there because nobody told the front desk he was coming. None of this is really the receptionist\'s fault. It\'s the process that\'s broken. A proper visitor management system for office use is what actually fixes this, not another person at the desk.