SPARK Matrix™: AI Services, Q4 2026
AI Services market is entering a more disciplined phase as enterprises move beyond experimentation and begin integrating AI into core business workflows. The growing adoption of agentic AI is expanding the role of service providers beyond model implementation toward workflow redesign, agent orchestration, governance, lifecycle management, and human-agent collaboration. At the same time, greater scrutiny around AI costs and measurable business outcomes is making value realization a more important part of enterprise AI strategies.