SPARK Matrix™: Artificial Intelligence Services, Q2, 2025
AI Services are defined as consulting, engineering, and implementation solutions that enable enterprises to design, build, operationalize, and govern artificial intelligence (AI) and machine learning (ML) models, with a focus on business value realization across functions and industries. What differentiates the current phase is the shift from experimentation to integration, where AI is no longer a standalone capability but a strategic layer embedded across digital platforms, data fabrics, and operational workflows. The conversation has moved beyond models to how enterprises govern, scale, and derive sustained impact from AI investments.